Reforming Civil Service

Government agencies are looking for new ways to attract employees—especially young ones in the IT field who feel the allure of the private sector. A new practice, spearheaded by the Department of Homeland Security, has been enacted to bring in hotly recruited talent.

"What [the Office of Personnel Management] actually gave us is the ability to create—from scratch—an entirely new personnel and pay system," said Angela Bailey, the chief human capital officer for DHS, o