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All Newsletter Listing

Lee Memorial Health System transformation.

Five Behaviors

What do you do when your patients are happy…but your hospitalstaff isn’t? A healthcare leader at one of “America’s 50 BestHospitals”* turns to The Five Behaviors of a Cohesive Team™to transform a diverse department into a healthy tea... More »

Patrick Lencioni on Trust

Five Behaviors

Patrick Lencioni describes the difference between vulnerability-based trust and predictive trust and explains why trust is so foundational for cohesive teams. More »

Case Study: Team Evolution in the Public Sector

Five Behaviors

Schertz is a municipality of 38,000 people located just northeast of San Antonio.In December 2015, immediately following elections, Kessel and Schertz Mayor Michael Carpenter assembled the city council and the heads of all departments to begin the work of transforming a... More »

Developing Talent as a Turnaround Strategy for Growth


While many struggled to survive byreducing staff and slashing investments intalent development, First United Bank &Trust of Oakland, Maryland took a bold stepforward. It reallocated its limited resourcesto the best training available and focused ondeveloping its peo... More »

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