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Annual Engagement Surveys Are Not Enough

Premium Content

Today the annual survey often operates more as a lagging indicator, measuring conditions that were present and perhaps critical when the survey was administered months ago, but that have changed or been confounded by emerging circumstances. More »

Fundamentals of Standard Setting

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Melissa Fein

Standard setting, in the context of criterion-referenced test development, describes the process used to determine the thresholds of minimally acceptable performance levels. More »

How to Evaluate Informal Learning

Premium Content
Saul Carliner

With different questions guiding evaluation and without formal objectives and criterion-referenced tests, how do training and development professionals evaluate informal learning? More »

Performance Improvement Without Assessments

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This article is part of Links Plus, a premium ATD Subscription.
William Seidman

Assessments and competencies are core elements of most training programs, but recent neuroscience research suggests that these elements may be detrimental to the improvement of organizational performance. New “affirmative” models of learning that use “... More »

Job Performance in 3D

Benjamin Ruark

Among service jobs, traditional job-task analysis’s myopic focus on what a performer will "do to" a customer maintains an outmoded legacy. Instead, contemporary focus needs to be bicentric, integrating customer interaction and experience in due diligent analysis o... More »

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