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All Newsletter Listing

A New Broom Shouldnt Reinvent the Wheel

Premium Content

We’ve probably all heard the expressions “a new broom sweeps clean” and “don’t reinvent the wheel,” but all too often, we do not heed this advice. More »

Data Collection Instrument Considerations

Premium Content
Elizabeth Beckham

Data collection and reporting are an unavoidable part of training and development. Whether designing technical or soft skills training, creating a performance baseline, crafting an evaluation plan, or assessing characteristics of the organization at large, data collecti... More »

How to Think Like a General Manager

Premium Content
Dan Gallagher

A self-aware leader does not hinge success exclusively on hitting her budget numbers. Cross-functional love is a potent first step, but it alone won’t generate leaders who think like GMs. Collaboration and alignment are a start, but the reinvention must go deeper. More »

Job Performance in 3D

Benjamin Ruark

Among service jobs, traditional job-task analysis’s myopic focus on what a performer will "do to" a customer maintains an outmoded legacy. Instead, contemporary focus needs to be bicentric, integrating customer interaction and experience in due diligent analysis o... More »

LMS Reporting that Works

Mohana Radhakrishnan

Most learning professionals agree that the critical weakness of their learning management system (LMS) is reporting. In fact, a related study by Bersin & Associates determined that reporting is the number one challenge for legacy LMSs, and that nearly half of all le... More »

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