Traditionally, performance reviews and employee satisfaction surveys were considered the best way to garner feedback from employees. However, in recent years, companies have realized this might not be the best way to get employees' honest opinions. This has led to the rise of “feedback culture,” which relies on fostering openness through communication and frequent check-ins. According to Ty Tucker, CEO of REV, a performance management platform supplier, encouraging trust and patience when soliciting feedback is a must in building this type of culture. "In the end, it doesn't matter if you have the best perks—like a fancy cafeteria that offers free lunch or a gym in the office—without trust, none of this matters. Although this business philosophy can take a lot longer to gain traction than simply sending out a survey, you will likely receive more honest opinions and genuine feedback if your employees trust you—and vice versa," he says. Creating this type of feedback culture will inevitably create better connections between employees and managers and help both sides deliver more consistent, honest feedback, boosting engagement and increasing retention.
View Source: CIO