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The Buzz

The Buzz features executive summaries of noteworthy articles on training, workforce development, e-learning and other topics of importance to talent development professionals. It is distributed every week to ATD members as an exclusive membership benefit.

 

Cultivating the Individual for Retention

The most valuable resource a company has is its staff, so when talented individuals come on board, it is in the organization’s best interest to keep them there.  More »

Skills Gap Drives Training in Small Companies

Many small businesses are struggling to fill skilled labor positions, forcing them to hire unqualified candidates and shoulder the costs of training. More »

Internal vs. External Training

Training employees internally is certainly a valuable process, yet in many cases, there is also someone on the outside who is better-informed, better-educated, and better-suited to broaden a workforce’s collective skill sets and bring in new ways of thinking. ... More »

Employee Empowerment

Even the best customer service strategies can be undermined if customer-facing employees aren’t effectively doing their jobs. More »

Change Management and the Zappos Holacracy

In a bittersweet example of change management in action, Zappos, an online footwear retailer, is losing about 14 percent of its employees as it transitions to a horizontal management style known as a holacracy. More »

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