Some of the most common ways to measure the extent to which a performance improvement program or solution has impacted an organization include:
- Follow-up surveys
- Follow-up questionnaires
- Observation on the job
- Interviews with participants
- Follow-up focus groups
- Program assignments
- Action planning
- Performance contracting
- Program follow-up session
- Interviews with management
Selecting which method to use will depend on the type of data needed and the organizational situation facing the