David C. Logan and John King believe that a real leader at any level is a coach. The key to problem solving is identifying the right problem from the beginning and saying what you'll do about it. In this two-part interview, they describe the values-driven approach they have used with their consulting clients, including Virgin Megastores, IBM, Genentech, Cisco, Intel, and many others. (Note: Part One of this interview ran in the March 2010 issue of ASTD Links.)
Q. Is coaching a n
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