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Dealing With Underperformers Premium Content

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Dealing successfully with those who don’t quite measure up to the standards you expect is one of the greatest challenges a manager can face. This excerpt from Effective Management: 20 Keys to a Winning Culture offers advice on how best to manage these underperformers. 


Communities of Practice: Human Capital


  • A Keith Barnes photo

    A. Keith Barnes served as the S. V. Hunsaker Professor of Management at the University of Redlands in Southern California from 1984 to 1999, where he won awards for teaching and service. He authored the academic book Management Maturity: Prerequisite to Total Quality Management and more than 60 articles and monographs on a wide variety of business subjects. He holds a doctorate in organizational management and an MBA, both from Pepperdine University. His undergraduate work was completed in England (mechanical engineering) and in Canada (psychology). Before becoming an academic, he was a senior executive with the J. I. Case Company, which was then a part of the Fortune 500 Company Tenneco.


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