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Mastering the Art of Feedback

By  Holly DeForest, Pamela Largent

Infoline cover image

Giving feedback, especially negative feedback,is one of the most difficult duties of a manager or supervisor. This issue describes the process of giving and receiving feedback, and shows you how to improve these skills. It offers a feedback effectiveness self-assessment, a feedback readiness assessment, and an 8-step process for developing and enhancing your feedback delivery skills.


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Book Details

ISBN: 9781562863562

Pages: 16

Publisher: ASTD Press

Pub Date: August 2003

Formats: Paperback, PDF

Product Code: 250308

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