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Employee Engagement in Healthcare

By  Jill Christensen

When healthcare employees are engaged in their work, patient outcomes are likely to improve. So it’s essential for leaders in healthcare organizations to pay attention to how their employees feel about their work.

“Employee Engagement in Healthcare” makes a case for employee engagement and provides a road map for assessing and improving engagement. Author Jill Christensen describes the leadership traits that drive employee engagement and the elements of a successful engagement strategy.

This issue of TD at Work includes:

  • case studies of healthcare organizations that improved engagement
  • a six-step employee re-engagement strategy
  • guidance for creating a core team
  • strategies for improving communication
  • an employee engagement implementation checklist.

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Author

Jill Christensen

With three decades of consulting, speaking, and in-the-trenches global Fortune 500 executive-level experience, Jill’s view is radically different. She shares with listeners that although HR “owns” culture change, they do not own culture change. Employees will not re-engage unless senior leaders and managers fundamentally change the way they lead the company and their teams.

Jill is founder and president of Jill Christensen International, and has served as the head of global internal communications at both Avaya and Western Union. She is a bestselling author and international keynote speaker, holds a Six Sigma Green Belt, and was recently named a Top 100 Global Employee Engagement Influencer for 2017. She works with the best and brightest leaders around the world to re-engage employees, improving productivity, retention, customer satisfaction, and revenue growth. Her clients include AT&T, Nokia, ARROW, Crocs, Novartis, TIAA, ACT, and numerous U.S. cities and nonprofit organizations.

Book Details

Pub Date: September 2017

Formats: Paperback, PDF

Product Code: 251716

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