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TD at Work Browse Issues by Topic

Maintaining Cohesiveness in a Distributed Government Workforce

How can government agencies preserve the knowledge base of the experienced workforce, and pass that knowledge on to younger workers in new ways, with fewer resources? Maintaining Cohesiveness in a Distributed Government Workforce will explain how agencies can develop a strategic training plan for the future.

Member Price: $14.95
List Price: $19.95

Leveraging Mobile Learning for Sales Enablement

When sales professionals are sitting in a classroom or even in front of a computer completing tutorials, they are not selling. Mobile learning is the ideal solution for an already on-the-go sales force.

Member Price: $14.95
List Price: $19.95

Social Media for Government Learning

This Infoline offers an explanation of ways social media tools can be used to support social learning efforts in both formal and informal ways.

Member Price: $14.95
List Price: $19.95

Using Public Resources to Enhance Learning

Learn about available public funding resources for individual career development as well as public resources for organizations looking to supplement their programs for training, hiring, developing, and retaining skilled workers.  This Infoline will also demystify the process for accessing public funding and provide case studies from organizations that have successfully enhanced their training programs by using government funding and resources.

Member Price: $14.95
List Price: $19.95

Customer Service "Moment of Truth" Chart (An Infoline Job Aid)

This job aid helps you analyze your businesss moment of truth, or the specific episode in which...

Member Price: $4.99
List Price: $5.99

Call Center Agent Development Checklist (An Infoline Job Aid)

This job aid ensures that you have a well-rounded development plan for your call center employees.

Member Price: $4.99
List Price: $5.99

Sales Training That Drives Revenue

Training salespeople provides a unique challenge to traditional trainers. This Infoline helps you create...

Member Price: $14.95
List Price: $19.95

Sales Coaching

This Infoline is designed for sales coaches and managers that work with sales staff.

Member Price: $14.95
List Price: $19.95

Writing Winning Proposals

This Infoline provides a six-step process to help you write proposals that get results.

Member Price: $10.00
List Price: $12.00

Call Center Training

This Infoline gives you instructions on how to develop measurement criteria for your call center employees that match your organization’s goals and objectives.

Member Price: $10.00
List Price: $12.00

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