Listening Skills Training
Listening Skills Training is designed to train people in one-on-one scenarios as well as small or large groups with little or no adjustment. Sample agendas for half-day, full-day, and even multi-day sessions are provided to make planning quick and simple. Novice and experienced facilitators can use this resource in a flexible way to meet the needs of their clients and organizations.
Workshop participants will learn to listen empathetically, paraphrase responses, identify bad listening behaviors, and understand the tricky business of nonverbal communication.