Chapter Leader Community (CLC)
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2022 Chapter Leader Day Resources

Resources shared during Chapter Leader Day
Chapter Best Practices
Read real world examples of how chapters are incorporating DEI into its operations.
Bay Colonies Chapter: “Get to Know Your Chapter” Video Series
SUMMARY: To foster a sense of community and strengthen their social media presence, the Bay Colonies Chapter created a video series to highlight chapter members. Participants sent in photos and videos of themselves to showcase their lives, jobs, hobbies, family, and more, which were edited together into video packages and shared across social media platforms. This campaign led to increased member engagement, including the recruitment of a new board member, and improved performance on social media (with their latest video receiving more than 550 views). YEAR: 2022
Bay Colonies: “Let’s Talk About . . . ” Chapter Event Format
SUMMARY: To streamline its event planning process, the Bay Colonies Chapter desired to create an event that it could repurpose each year leading to the creation of the “Let’s Talk About . . . ” event. The event starts with an overview of the main topic selected based on current needs and industry trends. The main topic is then broken down into five discussion areas set up around the room, and each attendee participates in three of those discussions. Brief introductions are made upon arriving at different tables, and each table leader facilitates the discussion so that all attendees have an opportunity to peer share. In 2019, the chapter “Let’s Talk About . . . ” event focused on diversity and inclusion. Forty-nine people attended the event (30 members and 19 non-members), representing 52 percent of the chapter’s membership. Through the “Let’s Talk About . . . ” format, the chapter increased networking opportunities, allowed attendees the ability to choose their adventure, and involved local community members as facilitators and table leaders. Year: 2020
Detroit Chapter: Respect and Professionalism Policy and Protocol
SUMMARY: To serve as a guide for communications, behavior, and interactions among the board, the chapter developed a respect and professionalism policy and a virtual meetings protocol. The chapter’s work established a written policy that defines and describes respectful behavior expected of all board members and volunteers; described examples of disrespectful and unacceptable behavior; explained expectations of board members during board meetings, when conducting board business, and when handling written communications for board and chapter business; stated the ground rules and the protocol applicable to virtual board meetings; and provided a structured format for achieving efficiency and effectiveness in chapter leadership/operations. The documentation resulted in a more respectful atmosphere during board meetings, prevented a loss of 20 percent of board members due to other board members’ behaviors, and increased participation of the board by 30 percent. YEAR: 2020
Greater Richmond Chapter: Creation of a DEI SIG
SUMMARY: In response to chapter interests, the Greater Richmond Chapter founded a Diversity, Equity, and Inclusion (DEI) Special Interest Group (SIG). The new SIG reflected the chapter’s commitment to building diverse and inclusive teams while providing a space for chapter members to share their perspectives and gain practical skills to address DEI challenges and opportunities in talent development. The DEI SIG functioned as a forum for members to address transforming organizational culture to foster more inclusive communities that are attuned to diverse personal and professional backgrounds, experiences, and insights. It quickly became one of the chapter’s most popular programs with high levels of registration and attendance. YEAR: 2022
Hawai’i: ATD Hawai’i Responds to Systemic Racism
SUMMARY: Diversity, equity, and inclusion (DE&I) are vital within talent development and the workplace. The Hawai’i Chapter knew it needed to address DE&I within its community and foster awareness of implicit bias and systemic racism. The chapter partnered with other nonprofits to hold a panel-led webinar, The Leadership We Need Now: How to Take Action Against Systemic Racism. The webcast had 271 people attend the live session and 163 view the recording. YEAR: 2020
Sacramento Chapter: Inclusion Initiative
SUMMARY: The Sacramento Chapter strived to connect veterans with talent development professionals, and provide networking opportunities to better serve the community. The veteran’s initiative includes a special pricing structure to attract individuals who specifically have a training background and can benefit from chapter membership and involvement. Another purpose of this initiative is to help new veterans who are in the process of transitioning into civilian life. The chapter has received positive feedback, high satisfaction levels, and more inquiries about membership. The chapter even had a 10-person group join the chapter through the initiative. YEAR: 2017
Southeastern Wisconsin: Incorporating Diversity Through Partnerships
SUMMARY: The Southeastern Wisconsin Chapter was looking to create a community that feels welcoming to all members of the talent development community. The chapter fostered a relationship with the local chapter of the National Association for African Americans in Human Resources (NAAAHR). Through conversations and active listening, both chapters uncovered opportunities for shared purposes. The chapter invited members of the NAAAHR to select events as guests, co-hosted events, co-promoted events, and featured their speakers at chapter events. The chapter had more event engagement and was able to have several senior leaders who were NAAAHR members be speakers or panelists at events and were able to offer members access to relevant NAAAHR events as guest members. YEAR 2021
New Mexico Chapter: On-Demand Learning Using YouTube
SUMMARY: The New Mexico Chapter wanted to meet its chapter members’ needs for virtual programming. Knowing that Zoom fatigue was settling in, the chapter decided to experiment with on-demand learning. Chapter leaders filmed an interview with Pamela Fuller of FranklinCovey and author of The Leader’s Guide to Unconscious Bias. By filming the interview and posting it on the chapter’s YouTube channel, they reached a wider audience and added value to its membership. In just one month, the video has 65 views, and the chapter has received positive reaction from members. YEAR: 2021
Fort Worth/Mid-Cities Chapter: Hybrid Virtual/In-Person Chapter
The chapter had been engaging members through virtual programming as per their local and state restrictions for the majority of 2020. Once restrictions began to lift, the chapter started looking at what options it had to host programs.* As eager as the chapter was to get back to in-person meetings, the board knew a virtual meeting option would need to be incorporated. To host a hybrid event allowing for in-person and virtual attendance, the chapter used two tripods and set up an iPad and iPhone for the video stream live on Zoom. The chapter also purchased a wireless microphone, which was imperative for maintaining the audio quality. In a strictly virtual format, event attendance began to dwindle; however, the hybrid offering totaled 25 attendees, with 15 attending in person.

*Please note, the chapter went through an extensive risk-management assessment and followed all state, local, and Centers for Disease Control guidelines to host an in-person event. Please see the chapter’s Risk Assessment SOS for more details. YEAR: 2021
San Diego Chapter: Applying Human-Centered Design at Work and ATD
SUMMARY: Board members wanted to collect feedback to redesign the chapter’s programs but feared they would not receive substantial responses through the annual membership survey. To collect better data, the chapter hosted an event on human-centered design that focused on the chapter’s “end user,” its members. The event allowed members to learn more about the methodology while providing invaluable feedback that led the chapter to redesign its website, establish a membership committee, and identify potential program topics. YEAR: 2019
Kansas City Chapter: 2020 Scholarship Program
SUMMARY: Due to a surplus in the chapter budget, the board approved a scholarship program during the 2020 strategic planning session. A committee of volunteers not on the board developed the program and created the scholarship eligibility criteria and application forms. The committee also reviewed the applications and selected the recipients. Scholarships included five Power Membership packages for Kansas City members, 10 Student Power Membership packages for Kansas City student members, five Kansas City Fall Conference registrations for Kansas City members, five Kansas City Fall Conference registrations for Kansas City student members, and one CPTD or APTD package for a Kansas City member. The chapter received eight applications and gave three Power Membership awards, three Kansas City fall conference registrations, and one APTD package scholarship. The scholarship program is a way for the chapter to help members who may not otherwise have access to these opportunities. The chapter plans to continue the program through partnerships and budgeting. YEAR: 2020