Global Development Days at Hilton Worldwide

Wednesday, February 3, 2016

The Challenge: Leaders would like to see more engagement with personal development plans (PDP), but team members believe they do not have sufficient time to fulfill their PDP.

The Goal: To engage all team members in learning and development and designate time for them to focus on completing their PDPs throughout the year as part of continuous learning culture.

The Solution: Global Development Days, a program or process that designates specific weeks for learning and development throughout the year. Team members block their calendars for a total of eight hours within a designated week to focus solely on learning and development based on their PDP. All of the interactions are captured and collaboration was conducted using SAP Jam.


The Benefits: Team members are functioning at a higher productivity level, achieving strategic goals, and engaging in peer-to-peer sharing.

Learning Objectives:

  • Experience a process for enabling employees to meet learning goals even with a demanding schedule. 
  • Increase your knowledge about the benefits of learning for the person and the organization.

Application on the Job: 

  • Leverage the Hilton Worldwide case study as a way to accomplish employee learning goals.

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About the Author
Matthew Mueller is the director of learning and development (L&D) for Hilton Worldwide, and has more than 25 years of experience in the hospitality industry. As the director of L&D, he works within the Commercial Services College of Hilton Worldwide University, supporting multiple schools, including global marketing, digital, and global products. His responsibilities involve consulting with departmental leaders and designing and deploying blended learning curricula. Matthew is certified in Emergenetics and various Franklin Covey courses. He has a Certified Meeting Professional designation and served as an ATD Forum Advisory Group member in 2012 and 2013.