ATD Accidental Trainer
The Importance of ROI for Training Programs with Jack and Patti Phillips
ROI Institute Chairman Jack Phillips and CEO Patti Phillips join us for a discussion on measuring training programs' return on investment (ROI). We talk about how they entered the field, the importance of the bottom line in ROI, and how to select...
Published Wed Jun 17 2020
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ROI Institute Chairman Jack Phillips and CEO Patti Phillips join us for a discussion on measuring training programs' return on investment (ROI). We talk about how they entered the field, the importance of the bottom line in ROI, and how to select which programs need an in-depth ROI analysis.
Resources
Proving the Value of Soft Skills (ATD Press; 2020) by Jack and Patti Phillips
Jack Phillips' ATD Author page