This image appeared in the October 1991 issue of Training & Development magazine. The article compared an orchestra conductor to a manager of the self-directed work team. According to article authors John H. Zenger, Ed Musselwhite, Kathleen Hurson, and Craig Perrin, "What's called for now is a different kind of manager--more strategic, more collaborative, more faciliatitve, and more responsive to customers, employees, and organizational imperatives."

Sound familiar? The more things change the more they stay the same. Do you have a manager training program in place? What are the critical competencies that managers need to succeed in today's workplace?

For more information about T+D magazine, visit www.astd.org/td.