Well, it's been a tough week here in Books world and, despite some glimmers of improvement, the going is still tough out there in the big world. One quality that can really help people weather hard times is emotional intelligence. It's a quality that can be found in some of the strangest places and in the most unexpected people, which is the point of an article that I wrote for T+D back in December 2004, which I am attaching here for your reading pleasure. And yes, it really is about Ghengis Khan!