The article presents an interview with James P. Hackett, president and chief executive officer of Steelcase Inc. The office furniture industry has experienced a slowdown in recent years and Steelcase did not escape the effects of a soft market. Starting in 2000, the company's revenue dropped from the U.S.$4.2 to $3.2 billion in two years. Steelcase depends heavily on its intellectual capital for innovation in design and exploration of new ways to work. Another important attribute of access to learning will have to be speed. The physical presence of people engaged in learning is a measure for this CEO that people are making progress against the initiative.