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DRAMA IN HUMAN RELATIONS

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Thu Jan 01 1987

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Discusses the use of courtroom drama films to teach grievance and arbitration procedures to managers. Development of a dramatic series to train managers at General Telephone Co. of Florida; Use of the dramatic format to provide familiar surroundings and establishing realistic conflict; Program's engagement of the viewer; Presentation of the training material with maximum impact.

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DRAMA IN HUMAN RELATIONS

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