The article focuses on the capabilities of wireless communication. According to the author the capabilities of the wireless world extend well beyond chaffing with friends and surfing the Web, they present significant growth opportunities for the workplace learning and performance industry. All of those high-speed applications enhance business productivity by un-burdening employees and helping them to work smarter, not harder. Handheld personal computers now enable casino service reps to capture examples of good customer service instantly and empower organizations to display training in short, interactive tutorial sequences.