The article presents a study "Workplace Conflict and How Businesses Can Harness It to Thrive," by CPP Global which shows that conflict can increase creativity and productivity in the workplace. The study included 5,000 full-time employees in Europe and North America about their attitudes toward conflict. According to the study, 85 percent of employees reported dealing with conflict to some degree, while 49 percent of respondents said that personality clashes and warring egos were the primary causes of workplace conflict. The study found that 76 percent of respondents identified positive outcomes from conflict.