TD Magazine Article
Member Benefit
Published Thu Nov 01 2007
The article discusses the costs involved in implementing business process outsourcing (BPO), the outsourcing of business functions to a third party. It states that outside consultants are needed to assess what part of the business processes should be outsourced. It also cites several expenses during the vendor-selection process, the transition of work to the vendor, contract management, and the legal fees for contract review. In addition, it is noted that firms may need to spend a large amount of money on upfront costs, but they would be able to gain the benefits of 25 to 50 percent total savings when the outsourcing is completed.
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What Does It Cost to Implement Business Process Outsourcing What Does It Cost to Implement Business Process Outsourcing