The article reports that according to a recent survey, workers who are not engaged in their jobs can cost companies money and customer satisfaction. Organizations with low engagement have more than three times the turnover than companies with high engagement. According to the survey the good enough employee does the minimum work necessary and doesn't want to do anything outside his or her job description. The skeptic employee is doubtful about anything new and resistant to change. It is important to examine whether management has unclear goals and expectations.