As organizations and communities begin to open up and contemplate life beyond the immediate COVID crisis, there is an anticipation of return to normalcy. But it will be anything but normal as we return not to business as usual, but business as UNusual. What might those changes look like and how can you, as a leader, recognize what your employees need from you? This session was recorded for the ATD Virtual Conference, June 1 - 5, 2020.