Leader Connection Hour (LCH): Building Connection: Ensuring a Strong Culture for Your Chapter

A strong chapter culture lays the groundwork for a vibrant member community. In this webinar recording, the National Advisors for Chapters (NAC) Strategic Leadership Committee explore strategies for cultivating meaningful connections within your chapter, fostering a sense of belonging, and creating an environment where members feel valued and actively engaged.

Key Takeaways:

• Learn practical tips for fostering collaboration and communication among members.

• Identifying where your culture is today and determining key levers and tactics for adjusting toward your ideal culture.

• Explore methods for recognizing achievements and celebrating success within the chapter.

This interactive session was designed to equip chapter leaders with the knowledge and tools needed to build a vibrant and connected chapter community.

Presentation Slides

Timestamps: Topic/Question/Example.

0:00 - Juliet agenda

1:14 - Dana Current Culture & Adapting to Ideal Culture

2:22 - Example: Sarah

5:20 - Question: Dana askes the group

6:21 - Response: Charlotte, NC Chapter Leader answer

7:55 - Dana responses

9:20 - Sarah Fostering Collaboration & Communication

10:55 - Example: Katherine's - Iowa Chapter Leader example "Humans helping Humans"

13:25 - Question: How much time do you use for connection vs. business?

13:51 - Example: Using icebreaking moments - be intentionally inclusive with hybrid access - spending time after meetings to connect

16:08 - Example: Laurie/Detroit - example: Board member "teams" - helping community and succession planning. Recruit facilitator to run a board strategy meeting.

18:20 - Example: Jennifer Kennedy /ATD Pittsburgh - carve out half-day for board volunteer professional development around DISC

19:38 - Sarah response

20:20 - Example: Emily - recruiting/ marketing (adding a video fo fun!)

20:21 - Sarah response - find ways to laugh together

20:52 - Example: Sarah - a gratitude circle

23:10 - Juliet Celebrating Achievements & Successes

24:18 - Question: Rate our chapter

25:20 - Example: Laurie/ Detroit - our teams reports, new members, new projects - takes time in the beginning of the meetings

26:58 - Example: Katherine Phillips - board meeting, all the things that we did do, want to do, what we didn't do. Recognize our success. Celebrate with the members and where we are going.

28:17 - Juliet response

29:12 - Example: Dana Devlin - recognize people in the President corner of the blog/newsletter

31:42 - Question: Juliet - What do you want to celebrate?

32:03 - Example: Lisa - Not an automatic process to celebrate. It's okay to practice that muscle

32:32 - Juliet response - People like to recognized in different ways

35:00 - Question - How does celebrating achievements and successes in your chapter impact your culture?

35:22 - Example: Shelley - Recognize volunteers that are not board members at events, report outs in base camp, what are the wins? What are you proudest of?

38:06 - Juliet responses

38:25 - Example: Sarah - Celebrating the team's efforts

39:39 - Juliet's response - SOS

40:22 - One thing that you're proud of in your chapter?

41:07 - Dana - Wrap up: What's your biggest takeaways from today?

42:17 - Dana - How will you use this information going forward? What action will you take?

44:24 - Sarah - Do you have a question?