ATD Global
ATD China
Consulting Skills Certificate
Build your credibility as a trusted consultant.
Discover the behaviors and processes for effective internal consulting. Learn to help your organization establish goals to achieve its desired outcomes, and guide your clients through a consultative process.
Talent professionals must demonstrate strong consulting skills to lead the development of learning solutions and successfully guide their organizations toward optimal performance. ATD’s Consulting Skills Certificate improves your ability to use effective behaviors and processes for internal learning consulting within your organization. External consultants will also benefit from this training.
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Talent professionals must demonstrate strong consulting skills to lead the development of learning solutions and successfully guide their organizations toward optimal performance. ATD’s Consulting Skills Certificate improves your ability to use effective behaviors and processes for internal learning consulting within your organization. External consultants will also benefit from this training.
You’ll explore ATD’s 5-D model and practice 30 fundamental consulting competencies with tools you can put to use immediately on the job. This practical model and structured approach to a consulting engagement empowers you to ask the right questions to diagnose needs. Boost your ability to guide clients as they identify needs, establish goals, and achieve desired performance outcomes. Prepare to establish strong client partnerships through an instructional design or organization development project, overcome obstacles and resistance, and build your consulting credibility to influence decision making.
WHY SHOULD I ATTEND?
- Move from order-taker to true business partner by discovering a model, techniques, and tools you can use to consult with your clients.
- Apply success strategies including working across organizational boundaries, providing feedback to senior leaders, and gaining buy-in.
- Evaluate your skills and identify your developmental needs as a consultant.
PROGRAM TAKEAWAYS
Receive access to more than 15 ATD-exclusive tools, templates, and checklists you can use immediately back on the job to improve your consulting skills. Included is a consulting project planning guide, an effective questions list, a sample project acceptance agreement, an effective interview checklist, and data feedback planning tools, and many more.
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- Understand the functions of a learning professional in the role of consultant.
- Demonstrate exemplary internal consulting competencies, and the corresponding day-to-day behaviors required of an internal consultant.
- Build relationships with clients, including techniques to effectively guide clients through the consulting process.
- List questions to ask a client during a contracting meeting and/or data gathering meeting.
- Outline client goals and set expectations for success.
- Apply tools to analyze business needs and gather information.
- Build credibility through communication to increase position as a knowledgeable, client-focused partner.
- Model the most appropriate way to conduct a data-gathering interview and a feedback meeting.
- Overcome resistance and difficult client behaviors.
- Evaluate the solution/change, and identify areas for future improvement.
INSIGHT
How Are Your Consulting Skills?
Learning professionals must demonstrate strong consulting skills to successfully guide their organizations toward optimal performance. But what are those skills? I recently spoke with Halelly Azulay,...
VIDEO
Consulting Skills Certificate—Beth Yoder
Our facilitator, Beth Yoder, discusses about Consulting Skills Certificate.
Brochure
Consulting Skills Certificate Brochure
Download the brochure to learn everything you need to know about this course.
- Consulting Skills: What It Is; What It Isn’t
- ATD’s 5-D Consulting Model
- The Five Phases
- Consulting Project Planning Guide
- The Define and Agree Phase
- Module Topics
- Comparing Consulting Models
- What Role Will You Play?
- What Role Will You Play?
- Your Consulting Credibility
- Planning for the Exploratory Meeting
- Building Client Relationships: The First Meeting
- Assessing Your Client’s Readiness
- Identifying Effective Questions
- Reaching an Agreement on Expectations
- Sample Project Acceptance Agreement
- The Discover and Analyze Phase
- Module Topics
- Data: What’s So Good About It?
- Deciding How to Collect Data
- Conduct an Effective Interview
- Internal and External Consultant: Possible Roadblocks
- Interview Effectiveness Checklist
- A Word on Data Analysis
- The Deliver and Decide Phase
- Module Topics
- Frame the Issue
- Fundamental Design Features of Feedback
- Data Feedback Planning Tool
- Determine Feedback Meeting Agenda
- Tips for Starting and Ending a Feedback Meeting
- Sensitive Information
- Resistance
- Last Step: Alignment Meeting
- Design and Implement
- The Design and Implement Phase
- Module Topics
- Team Approach to Designing the Improvement
- Implementation: Sliding Into Change Management
- Implementation: Sliding Into Change Management (Cont.)
- Change Targets
- Implementation Strategies
- Putting It All Together: Tactics for Consultants
- Suggestions for Partnering With External Consultants
- Disengage and Review
- The Disengage and Review Phase
- Module Topics
- Ending a Contract Early
- Evaluation: Getting Closure
- Evaluation: A Consulting Perspective
- Continual Improvement Process
- Professionals who are new to an internal consulting role or want to prepare to assume this role in the future.
- More experienced talent development professionals and external consultants ready to sharpen their consulting skills.
ATD Education programs are designed primarily for learning professionals—trainers, instructional designers, and organizational development practitioners—but also greatly benefit anyone within an organization who is responsible for developing others, from managers to human resources specialists.
“As someone who has been in various roles in this field for over 20 years, I felt that the program provided new insight, some valuable tools and feedback, as well as a ‘shot in the arm’ of confidence that I needed in an area that I haven't practiced in for a few years.”
"I would recommend this program because it's hands on and a nice balance between theory and practical experience. The facilitator did a wonderful job of making it relevant to our organization, and even took the time to get to know our strategy and make links, which had a huge impact on the group."
"This program was full of "real world" templates and lists that were immediately applicable back on the job. Some workshops don't give you valuable takeaways or they are more theory/conceptual. The facilitator was extremely knowledgeable about the content and brought it to life."
Things to Know
ATTENDANCE
Face-to-Face Certificate Courses
Participation in all originally scheduled days of the program is mandatory in order to receive the certificate of completion and CEUs. Participants who miss more than two hours of the entire program will not be eligible to receive the certificate. Participants who fulfill the attendance requirement will receive a certificate at the end of the program.
Online Certificate Courses
Participation in all online sessions at their currently scheduled day and time is mandatory to receive a completion certificate and any applicable credits.
ATD requires active participation through the program to receive credit for the class. Active participation includes, but is not limited to, participating in virtual classroom activities, discussions, breakout sessions, and intersession work. Please note that using a tablet or mobile device severely limits your ability to fully and actively participate.
For programs with five or more sessions, one missed live session can be made up by listening to the session recording in full. Participants who miss more than one live session will not be eligible to receive the certificate. For programs with four or fewer sessions, attendance at all live sessions is required to receive a certificate. If you meet the eligibility requirements, a certificate will be issued to you through the ATD Learning Portal at the end of the program. All sessions will be recorded and available for participants to review throughout the program for your reference.
CREDITS
14.0 learning hours
1.4 CEUs awarded
Up to 14.0 APTD Recertification Points through the ATD Certification Institute.
Up to 14.0 CPLP Recertification Points through the ATD Certification Institute.
This program has been approved for 14.0 (General) recertification credit hours toward PHR, SPHR, and GPHR recertification through the HR Certification Institute.
This program is valid for 14.0 PDCs for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit www.shrm.org/certification.
TECHNICAL REQUIREMENTS
A laptop computer with Wi-Fi capability is required for both face-to-face and online programs. Please do not bring mobile devices (phones, tablets, etc.) in lieu of a laptop. There will be no computers available on-site for participants. Note: You might not have an optimal experience if you are using Internet Explorer or Microsoft Edge to access your courses. Chrome is the recommended browser.
ATD LEARNING PORTAL
Enrolled in a program? Sign in to the ATD Learning Portal with your ATD account credentials two weeks before the first day of class to:
- Engage with your facilitator and peers.
- Access pre-work assignments.
- View any technical requirements.
- Review logistical information.
TRANSFERS/CANCELLATIONS
Click here to review our cancellation policy.
FREQUENTLY ASKED QUESTIONS
Have additional questions about ATD courses? Visit our FAQs for answers.
