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Certificate Program
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Producing Virtual Training Certificate

Produce seamless and learner-centric training in the virtual classroom.

Learn proven techniques about how the role of a producer can transform your virtual training programs into trouble-free, fast-moving, and engaging learning experiences so the facilitator—whether that’s you or someone supporting you—can focus on the participants.

Live Online
Live Online
Credits: CEU 0.8 MORE
Level: Capable
Role(s): Learning Technologist More
Language(s): English


Course Info

When it comes to live online learning, organizations know they must make it work—and quickly. Producers make this transition easier, and when used properly they can improve the experience and create better learning outcomes. A competent and confident virtual event producer enables a course facilitator to focus solely on the learners and learning experience. Without this necessary production support, the facilitator may get distracted, waste valuable learning time, and have to manage technical... Read More

When it comes to live online learning, organizations know they must make it work—and quickly. Producers make this transition easier, and when used properly they can improve the experience and create better learning outcomes. A competent and confident virtual event producer enables a course facilitator to focus solely on the learners and learning experience. Without this necessary production support, the facilitator may get distracted, waste valuable learning time, and have to manage technical difficulties. Learn the secrets to effective virtual training production to ensure your sessions are as polished as possible.

ATD, in partnership with online learning experts InSync Training, offers this virtual producer certificate via live online sessions that model the best practices taught in the course. In addition to learning how to trouble shoot, you will discover how to successfully launch breakout rooms and polls as well as scan for questions. The course concludes with a practice production session where feedback is provided. During this session, you and your peers will work together to coach, mentor, practice, and produce an existing piece of content.


• Describe the roles and responsibilities of a producer.
• Distinguish between a technical producer and an instructional producer.
• Support multiple types of session leaders, including professional facilitators, subject matter experts, expert panels, and business executives.
• Demonstrate effective communication.
• Support facilitators and learners by applying appropriate communication techniques.
• Apply a four-step process to recover from common technical challenges.
• Prepare for production mastery by creating an action plan for virtual classroom management.

ATD also recommends our other virtual training skills courses: Facilitating Virtual Training Certificate program and Designing Virtual Training Certificate program.
Read Less

What You Will Learn
  • Week 1: Roles and Responsibilities of the Producer
    • Define producer roles.
    • Identify behaviors that a producer uses in supporting the facilitator.
    • Recognize the primary responsibilities of a producer before, during, and after a virtual lesson to ensure participants are engaged.
  • Week 2: Classroom Management
    • Recover from common technical challenges in a virtual session.
    • Review listening and questioning skills needed to support learners and your facilitator.
    • Identify common scenarios and problems and discuss solutions.
  • Week 3: Preparedness and Application
    • Build expertise and technical knowledge needed to support primary features
    • Learn task switching skills and strategies to concurrently support the facilitator, learners, and the technology
    • Take on the role of the producer for various activities.
  • Week 4: Producer Skills Demonstration
    • Discuss various ways to manage audio issues· Prepare for and produce part of a collaborative session.
83.-Preparing-Virtual-Facilitators-and-Producers-Asynchronous.jpg INSIGHT

Balancing Two Roles: Producer and Team Leader

Do more with less. That’s they reigning mantra in recent years. Don’t hire more people, use the resources you have. Even though you can try to justify why you need more people, the fact is that most...

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Are You Ready to Facilitate in the Virtual Classroom?

You’re about to facilitate your first virtual classroom session. You’re familiar with the content, have delivered it face-to-face in a classroom setting, and have been a participant in the virtual...

Get the Course Brochure brochure

Producing Virtual Training Certificate Brochure

Download the brochure to learn everything you need to know about this course.

Who Should Attend

This program is for any professional who facilitates in the virtual classroom or provides support to those facilitating online learning. You do not need to have the benefit of a separate virtual producer to gain value from this unique program. Those who are responsible for all aspects of delivering online learning, including facilitation, logistics, and production support, will greatly benefit from this program.

ATD Education programs are designed primarily for learning professionals—trainers, instructional designers, and organizational development practitioners—but also greatly benefit anyone within an organization who is responsible for developing others, from managers to human resources specialists.

Level: Capable
Roles: Learning Technologist, Trainer/Facilitator
Language: English
Course Topics
Roles and Responsibilities of the Learner
  • What is a Producer?
  • Virtual Program Materials
  • Reading Body Language in the Bandwidth
Classroom Management
  • Supporting the Facilitator
  • Listening Skills
  • Questioning Skills
  • Disaster Management
  • Four-Step Disaster Recovery Process
Preparedness and Application
  • Building Technical Expertise
  • Virtual Classroom Features and Functionality
  • Supporting the Technology
  • Establishing Personal Goals
Live Production Practice Session
  • Practice producing an existing piece of content.
What Our Participants Are Saying
Jennifer Wilson

"Great tips to keep virtual training exciting and keep participants engaged throughout a session."

Megan Taylor

I chose ATD for my professional development course this quarter, because I really wanted a credible course with quality information.

Troy Kindle

"ATD has always presented great learning opportunities.  This course will benefit not only me but the organization I work for."

Dates & Locations
Face-to-Face and Live Online
  • Aug 05-26, 2021
    Live Online
  • Sep 07-28, 2021
    Live Online
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Lauren Burns (Producer)
Brigit Michael (Producer)

Things to Know


For full-day face-to-face and live online programs, participation in all originally scheduled days of the program, including both face-to-face and live online formats, is mandatory in order to receive the certificate of completion and CEUs. Participants who miss more than two hours of the entire program will not be eligible to receive the certificate. Participants who fulfill the attendance requirement will receive a certificate at the end of the program.

For multi-week, live online programs with five or more sessions, one missed live session can be made up by listening to the session recording in full. Participants who miss more than one live session will not be eligible to receive the certificate. To be marked complete for that one session, please email [email protected]. For programs with four or fewer sessions, attendance at all live sessions is required to receive a certificate. All sessions will be recorded and available for participants to review throughout the program for your reference.

ATD requires active participation throughout the program to receive credit. Active participation in live online sessions includes, but is not limited to, participating in virtual classroom activities, discussions, breakout sessions, and intersession work. Please note that using a tablet or mobile device significantly limits your ability to fully and actively participate.

If you meet the eligibility requirements, a certificate will be issued to you through the ATD Learning Platform at the end of the program.


8.0 learning hours

0.8 CEUs awarded

This program is eligible for 8.0 professional development hours or recertification points from the ATD Certification Institute (ATD CI) for the APTD or CPTD credential.

This program has been approved for 8.0 (General) recertification credit hours toward PHR, SPHR, and GPHR recertification through the HR Certification Institute.

This program is valid for 8.0 PDCs for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit


A laptop computer with Wi-Fi capability is required for both face-to-face and online programs. Please do not bring mobile devices (phones, tablets, etc.) in lieu of a laptop. There will be no computers available on-site for participants. Note: You might not have an optimal experience if you are using Internet Explorer or Microsoft Edge to access your courses. Chrome is the recommended browser.


Enrolled in a program? Sign in to the ATD Learning Portal with your ATD account credentials two weeks before the first day of class to:

  • Engage with your facilitator and peers.
  • Access pre-work assignments.
  • View any technical requirements.
  • Review logistical information.


Click here to review our cancellation policy.


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