CA Technologies: Using Evaluation to Regularly Improve a Global Leadership Development Program
Their leadership development program (LDP), established in 2008, is a yearlong experience that helps future leaders around the world (the company maintains offices in more than 40 countries and employs more than 10,000 employees) develop the leadership and business skills needed to succeed. Because business needs and leadership gaps change from year to year, a program that was current one year may seem out of date the next.
To offer a comprehensive, up-to-date learning experience for their emerging leaders, Lynne Iati, senior director, human resources talent development, works within the talent development center of expertise to conduct regular evaluations of the program. This information is used to adjust the LDP on an annual basis. In 2015, Iati and her team noticed two opportunities for improvement to increase participants’ engagement and introduce modern technology you would expect at a software company. Iati and the talent development team set out to improve the program by changing their selection process and adding a mobile component.