Thursday, June 21, 2018
ATD Staff
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ATD Blog
Can Training Boost Stalled Federal Customer Satisfaction?
By
Ryann K. Ellis
Thursday, June 21, 2018
Results from Forresters 2018 US Federal Customer Experience Index (CX Index) show that federal CX remains weak and uneven. The 15 U.S. federal agencies and programs rated in this years CX...
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