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Rearview Mirror
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How Rearview-Mirror Thinking Sidetracks Healthcare

Thursday, April 14, 2016
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I am looking forward to attending and speaking at the ATD 2016 International Conference & Exposition in Denver, May 22-25. I am especially interested in learning what talent development professionals, especially those in healthcare, are doing to attract, motivate, equip, retain, and sustain a competent, professional healthcare workforce.

Healthcare talent development professionals are experiencing unprecedented workforce challenges, including nurse vacancy rates, retention issues, generational changes, patient care requirements, and a need for clear and observable patient outcomes. Marshall McLuhan’s observation—we cannot look at our present situation through a rearview mirror to find the solutions that are before us—still resonates today. For example, the Affordable Care Act pay-for-value payment strategy is not a patient billing challenge. That is rearview-mirror thinking. Focusing on the road ahead helps us see that this is not just a finance problem; it’s a talent development and accountability challenge associated with each of these healthcare workforce challenges.

My education session is about moving healthcare talent development solutions to a pay-for-value model. It relates to my earlier statement about moving from a rearview-mirror approach and seeing this significant reimbursable payments shift as a talent development opportunity. I will share a planning and evaluation model that will help you define value for all key stakeholders, align the activities and metrics required to satisfy all stakeholders, and evaluate the return on investment of these activities to produce the valued outcomes of each stakeholder.

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I also will be one of four speakers invited to discuss leadership and talent development in healthcare. This session will highlight trends and top topics that are influencing the healthcare profession. I will briefly share how emerging big data analytics software is revolutionizing how healthcare talent professionals can assess and develop four key professional role competencies for nurses—leadership, communication, decision making, and execution—and their associated patient care behaviors. Other topics include leadership and followership in healthcare, addressing succession planning in healthcare, and the leader within. You will walk away with a high-level understanding of what the healthcare community is doing in ATD’s newest community of practice.

Indeed, the healthcare track at the conference promises to deliver great value to everyone who attends. Even those not in the healthcare profession can walk away with valuable insights and other takeaways. I look forward to seeing you at ATD 2016.

About the Author

Dr. Tim Brock is an Associate of the ROI Institute, the CEO of The Institute 4 Worthy Performance, and a Practice Leader with The Institute for Performance Improvement.  Dr. Brock provides consulting services for Fortune 500 companies as well as educational sessions and workshops at multiple international conferences, at company-sponsored talent development initiatives, and at public venues. He has over 30 years of learning, performance improvement, and evaluation experience in the military, education, healthcare, and corporate environments for organizations around the globe.  During his Air Force career, Dr. Brock was responsible for assessing, measuring, and evaluating the effectiveness of initial qualification training effectiveness for all five of the USAF’s ICBM fleet. During his career with Lockheed Martin, he was the manager of their Science of Learning and Performance Improvement thought leadership and evaluation team.  Dr. Brock currently helps organizations create internal workforce capabilities to apply needs-driven accountability processes using the ROI Methodology, the principles and practices of Performance Improvement, and human capital analytics technologies.  He holds a PhD in Education with a specialization in Training and Performance Improvement through Capella University.  Dr. Brock’s publications include “Training NASA Astronauts for Deep Space Exploration Mission: A Research Study to Develop and Validate a Competency-Based Training Framework” (2007) and the chapter Simulations Operations, Curriculum Integration, and Performance Improvement in the book “Healthcare Simulation: A Guide for Operations Specialists” (2016).  He also facilitates the online and classroom versions of ATD’s Evaluating Learning Impact and Measuring Return on Investment certificate courses.

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