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ATD Blog

If it ain't fixed, should we break it?

Thursday, October 20, 2005
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I hope I didn't sound too much like a Luddite when I wrote " Let's stop building, advertising and selling systems and technologies that will provide the solution. " My intention isn't to impede progress and continued experimentation. I do believe that the various technologies many of us have been developing for years render vital services and that their impact will grow. I also believe that growth will only become significant when a few cultural changes take place within the world of learning. On the other hand, I don't believe current conditions are yet favorable for that moment of quantum leap.

My major beef is with the hyper-commercialisation, the "advertising and selling" part rather than the "building" part. Elliot asked some years ago "if we build it, will they come?". Given the number of items that have been built and delivered, it's probably safe today to say that the answer is "no" (thanks, Anonymous, for summary of the HCE study). Before we build, however, we need to design. And before we design we need to have an idea of why we are designing (other than the hope of eventually selling it to the select few because the design looks good and exploits this year's augmented processing power).

I believe - as many do -- that more will come out of the Open Source movement than from vendors of systems (who are becoming fewer and fewer, as Ben Watson reminds us). My healthy doubts about what Open Source will ultimately deliver hover around how non-commercial creativity can fare in a vehemently and violently commercial world. But that's a philosophical and sociological problem, not an educational problem.

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Flipcharts actually have evolved in various ways, but the ways of using them by creative trainers have evolved much more than the technology itself. With electronic gadgets, it's the opposite. The people responsible for making learning happen are deprived of the means of doing anything about it. Moore's law has taught us that every 18 months someone's going to deliver to our doorstep (COD, of course) everything we need to solve the problems we are too backward, poor, unorganized or handicapped (in terms of technological savvy) to solve ourselves. If we don't pay, we're excluded from the community of "best practice", which might more accurately be called "best purchase". The laws of the production/consumer society trump all others. The race for innovation, which should be about creativity and solving real learning problems, is dominated by the rich and lazy, those with the biggest marketing budgets.

It's no wonder then that trainers and learners - as the CHE study reveals - feel not so much alienated as simply excluded. Still the technology is there to be used and in fact is being used, but with little sense of purpose and, I would submit, a great deal of waste. I guess that's the price of hype.

About the Author

The Association for Talent Development (ATD) is a professional membership organization supporting those who develop the knowledge and skills of employees in organizations around the world. The ATD Staff, along with a worldwide network of volunteers work to empower professionals to develop talent in the workplace.

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