According to Edinger, the City of Denver adopted the Lean methodology because “not only does this training help employees make small, continuous improvements within their agencies; it builds a culture across government in which front-line employees feel empowered to voice their ideas.” What’s more, it’s free, open sorce, and accessible to everyone in the workforce.
Advertisement
Read the complete Spotlight Q&A from the December 2015 issue of The Public Manager. You also can check out the Peak Academy website and blog for more insight.