I recently heard the following sentiment from a client, “We’ve got Yammer, but nobody uses it.” It was the third time someone had lamented to me about their organization’s inability to make the social learning tool work for them.
So, just how do you find success with a new internal Yammer community? In order to answer that question, I spent some time interviewing Allison Michels, manager of Learning and Development for Yammer Education Services at Microsoft. She delivers