Training's Role in Government Cybersecurity
Tuesday, April 18, 2017

Craig Orgeron is the executive director of the state’s technology department. He plays a key role in establishing a vision for how state agencies will use technology and helping them find technology solutions that benefit the people of Mississippi. In the May 2017 issue of The Public Manager, he talks about how technology is transforming the way the state works to serve its citizens.

Among other issues, TPM asked Orgeron about the role of cybersecurity, specifically the role training plays in moving agencies forward? What’s at risk, and how can we best prevent cybersecurity attacks? Here’s what he had to say.

Cyber is certainly one of the things that needs close attention. We have learned over time that end users are and continue to be a favorite target of threat actors who wish to gain a foothold into an organization and execute a breach.


To that end, organizations have to be committed to putting in the time and energy to create what we like to call a culture of cybersecurity. The challenge is not easy, and it’s not something that you can do once and check the compliance box. Creating a culture requires every employee in the organization to understand that it’s a shared responsibility.

Cybersecurity training needs to focus on how to improve awareness, set expectations, and change the behaviors of end users who will need to stave off threats. Training also has to be at regular intervals throughout the year. And honestly, learning experiences should be interactive and engaging or folks simply won’t participate.

In addition to traditional training activities, we’ve used social engineering training that sends phishing emails to employees as a way to train. Different folks in an organization have different roles, so role tailoring can be effective. Finally, capturing metrics and measuring progress of the training program play a key role in training success. Those would be some things on the list that we certainly advocate and do ourselves.

For more on how Mississippi is using technology to serve citizens, be sure to check out the full interview with Craig Orgeron in the May 2017 issue of The Public Manager.

About the Author
Roxy Torres is a senior manager at ATD, where she runs the Sales Enablement and Government Communities of Practice. She is responsible for creating and curating content, developing products and programs, planning events, and more–catering to sales talent development professionals and public sector managers looking to develop their teams. For the Sales Enablement Community, Roxy spearheaded the 2015 update of the ATD World-Class Sales Competency Model. For the Government Community, she also served as publisher for The Public Manager. Prior to joining ATD, Roxy held various roles in business development and sales enablement at CEB (now Gartner).
Be the first to comment
Sign In to Post a Comment
Sorry! Something went wrong on our end. Please try again later.