TD Magazine Article A Question of Performance Part II Applying the PROBE Model TG By Thomas F. Gilbert 0 Comments Bookmark Main Site Sign in Page Don't have an ATD account? Don't have an ATD account? Forgot your Password? Already an ATD customer without a web account? Institutional subscriber? Click here to sign in. Share Member-Only Content Discusses an organizational behavioral strategy that improves performance. Effect of errors on customer satisfaction; Improvement in training of employees in skills of accuracy. You've reached ATD member-only content. Sign in below or join ATD to continue. Sign In