The article discusses the findings of the 2007 American Society for Training and Development (ASTD) Employee Engagement Survey in the U.S. The survey shows that executives claimed that one-third of their employees meet the criteria for high engagement but only one-fourth are minimally engaged or disengaged. The respondents of the survey also agree that engagement is crucial for business success like enhancing customer service, boosting productivity, and driving bottom-line results. The article a
