The article provides information regarding the United Parcel Service Inc.'s goal to train Generation Y workers using video games and simulations. The company's Integrad learning laboratory offers many different delivery models, such as on-line learning, three-dimensional (3-D) models, podcasts, videos, and traditional hands-on and classroom methods. The company also has a slip-and-fall station that allows trainees to practice carrying a package across a slippery surface without getting h