June 2009
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TD Magazine

An Ounce of Prevention

Many trainers have probably spent at least one all-nighter in a hotel room, as our team recently did, scrambling to put a complex instructor-led training program back on track.

We had previously discovered that wireless access to the custom enterprise application was not provided, making it impossible for us to deliver the courses in the hotel training rooms we had booked. Training was supposed to start in a few hours, with hundreds of learners scheduled to arrive at the hotel.


The likelihood

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