An underwriter certification program helped Tanfeeth with an attrition-ravaged position, while offering career opportunities.
The following story was told by Partika Raj Malhotra, head of learning and development at Tanfeeth.
Tanfeeth, a subsidiary of Emirates NBD
Two things were happening simultaneously at Tanfeeth: It was experiencing a significant increase in its retail assets business while experiencing higher-than-normal attrition rates within its team of underwriters. An