The following story was told by Linda Henman, president of executive development firm Henman Performance Group.
Client: A private hospital in the Midwest United States.
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Problem: The hospital was experiencing high turnover in most departments, so the CEO approached Henman for help.
Cause: The hospital did not have the right people in place on its executive leadership team. Although the CEO was an effective leader, several of his direct reports failed to provide the leadership that the growing hos