BB&T Corporation, headquartered in Winston-Salem, North Carolina, is among the nation's top-performing financial holding companies, with $137 billion in assets. Its bank subsidiaries operate approximately 1,500 financial centers that stretch from Indiana to Florida. For nearly 10 years, the company has offered its employees online courses for an array of regulatory, certification, and policy training.
Challenge
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In spite of the company's successes with training, until 2007, BB&T