June 2009
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TD Magazine

If You Don’t Have Anything Nice to Say, Don’t Say Anything at All

The following story was described by Gary Cohen, a Minneapolis-based managing partner of CO2 Partners, LLC.

Client: A small (25- to 30-employee) software value-added reseller.


Problem: The organization's employees had very little appreciation for each other, and regular backbiting and complaining had turned the office environment sour.

Cause: The company was growing very fast, and each employee was focused on himself, his own job, and his position in the organization. The employees did not

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