As I peruse the 2010 first quarter results for companies such as PC Connection and O'Reilly Automotive, one major trend emerges. Both companies have a solid quarter because of their strong sales performance. The companies grew sales and earnings and improved operating margins.
In light of the tough economic times, expectations have soared, and a common axiom heard around the workplace is: "What have you done for me lately?" Sales trainers have probably felt the brunt of these expe