You've just put on a terrific training program. The evaluations are outstanding, participants' comments are supportive, and scores on the post-test prove that a lot of learning took place.
You feel great. You and your team believe you have scored a big win and your mission has been accomplished.
There was a time when that might have been true, when delivering a great training program was sufficient. But not anymore. Global competition, market pressures for performance, and the recent e