March 2009
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TD Magazine

Up Close and Crucial

Bestselling authors Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler draw from three decades of consulting experience to identify a straightforward step-by-step process to resolve performance gaps, enhance accountability, and ensure execution.

Whether you're preventing problems or managing a crisis, the authors demonstrate how to move your team or organization to the next level with a revolutionary yet simple approach.


In this interview, Kerry Patterson and Al Switzler share t

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