September 2016
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The Public Manager

A New IT Plan for SSA

Wednesday, September 7, 2016

Insights5
In 1982, the Social Security Administration announced its Systems Modernization Plan for upgrading its technology systems. Without the upgrades, the SSA contended, there could be serious disruptions down the line.

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Even though there has been some modernization since then, some of the SSA's most important IT projects still haven't been undertaken. That's why Kimberly A. Byrd, the SSA's deputy assistant inspector general for audit in the Office of the Inspector General, testified t

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