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1.800.628.2783
1.800.628.2783
Fall 2013
Issue Map
The Public Manager

Build a KM System Using a Variety of Open Source Applications

If your knowledge management system (KMS) consists simply of email and shared drives, you are missing the opportunity to build a KMS that engages your users and grows with your organization. You can build a robust and low-cost KMS using open source applications.

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FCC Case Study

In 2001, many considered the Federal Communication Commission's website the best website in government. It was attractive, informative, and easy to navigate—the model of a good Web 1.0 site. Even so, what worked

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