Case Studies in Successful Innovation

Innovation in the Public and Nonprofit Sectors: A Public Solutions Handbook, Edited by Patria de Lancer Julnes and Ed Gibson

"The public sector is less known for innovation than the private sector," begins Ed Gibson, writing about electronic filing in the federal judiciary. It's a matter-of-fact beginning for his chapter in Innovation in the Public and Nonprofit Sectors, a book that gathers a slew of case studies that explore how state and federal agencies—as well as t