<img height="1" width="1" style="display:none;" alt="" src="https://dc.ads.linkedin.com/collect/?pid=15552&amp;fmt=gif">
Top
1.800.628.2783
1.800.628.2783
March 2016
Issue Map
The Public Manager

Satisfaction With Feds Continues Slow Slide

Advertisement
Citizen satisfaction with federal government services continues to slide, albeit at a slower pace, according to a report released by the American Customer Satisfaction Index (ACSI). In fact, ACSI Federal Government Report 2015 found that citizen satisfaction with services of the U.S. federal government declined for the third consecutive year, down 0.8 percent to an ACSI score of 63.9 on a 0 to 100 scale.

The good news is that the pace of the decline has slowed substantially. Moreover, small gai

You've reached ATD member-only content.
Sign in below or join ATD to continue.
Member restrict access message